Privacy Policy
At Autorelli Motors Pvt Ltd (“we,” “our,” “us”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, whether online or offline.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, address, phone number, email, and other contact details.
- Vehicle Information: Vehicle model, registration details, purchase history, and service records.
- Financial Information: Payment details, financing options, and billing information (as required for transactions).
- Usage Data: Information about how you use our website, services, and digital platforms.
- Communication Data: Any communication you have with us, including emails, messages, and customer service interactions.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process vehicle purchases, services, and transactions.
- To provide customer support and respond to inquiries.
- To improve our products, services, and customer experience.
- To send marketing communications, offers, and promotions (only with your consent).
- To comply with legal and regulatory requirements.
- To detect and prevent fraud or unauthorized activities.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
- Nissan India and its affiliates: For product registration, warranty, and customer service.
- Service Providers: Third-party vendors assisting in payment processing, marketing, analytics, and IT support.
- Legal Authorities: If required by law, regulatory requests, or in response to legal proceedings.
- Business Transfers: In case of mergers, acquisitions, or asset transfers involving our business.
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: You can request access to or correction of your personal information.
- Opt-Out: You can opt out of marketing communications at any time.
- Deletion: You can request the deletion of your personal data, subject to legal requirements.
- Restrict Processing: You can request to limit the use of your information under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. You can control cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
By using our services, you agree to the terms of this Privacy Policy.